Terms and Conditions
Effective – May 31, 2016
Before using www.allcleannatural.com we ask that you carefully read the terms and conditions below. All users of this site, in all formats (desktop, mobile, etc.) agree to the following:
To purchase product on our website, and to access all the components you must register to become a member. All members and non members are eligible to access the website. You agree that by using the site and registering to become a member that you are at least 18 years of age or older, or are using the website under the supervision of a guardian and are legally able to enter a contract.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, All Clean Natural has the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed. If your bank or credit card has already been charged for the purchase and the price is incorrect, we will immediately issue a credit to your bank or credit card account in the amount of the charge.
All Clean Natural reserves the right to alter the website, change any information, functions, and features without notice or announcement. We may refuse a sale, cancel a membership, or deny service under our discretion and/or fraudulent activity is suspected. All Clean Natural is not obligated to approve, post, reply to, or advertise all reviews, comments or questions through the site, email or third party media platforms. We may share ideas, comments or reviews made by our customers but will never share personal information.
This site, content of this site, or any portion of this site may not be reproduced, copied, sold, or duplicated without written consent of All Clean Natural. You may not use any tags or any other “hidden text” utilizing All Clean Natural’s name without permission.
A membership is required to purchase products, and receive newsletters, updates and additional information. You are responsible for all access and use of your account, password and identification. You are liable for all communications, transactions, and use of the site through your account whether or not authorized by the registered member. It is your obligation to protect the security and confidentially of your password, identification and notify All Clean Natural immediately if you suspect that this site’s security is being threatened.
Customers may order a Trial Kit of a selection of products for free when they sign up as a subscriber, subject to the terms below:
A Free Trial contains a sampling of All Clean Natural’s products and allows you to try them before purchasing a monthly kit. Depending on your selection, your trial will contain a 60ml trial size of All Clean Natural Waterless Multipurpose, plus 4 other products of the customer’s choosing (30ml – 60ml sizes, depending on selected products). The trial kits are free, but there is a shipping and handling fee of $8.95 plus applicable taxes.
When you receive your Trial Kit, you begin a seven-day trial subscription with All Clean Natural. The date of receipt will be the date your trial products are delivered, as determined by the tracking number of the shipping service. IF YOU COMPLETE YOUR TRIAL AND DO NOT CALL TO CANCEL YOUR SUBSCRIPTION WITHIN SEVEN DAYS, WE WILL AUTOMATICALLY SHIP YOU YOUR MONTHLY KIT AND CHARGE YOUR CREDIT CARD ACCORDINGLY. Your kit shipments will continue automatically, each month, as described below, unless you choose to cancel your membership.
If, after receiving your trial, you do not wish to purchase a kit, please call us at +1 888-877-1293 (Monday – Friday 9am – 5pm MST) within seven days to cancel your subscription. You may cancel at anytime during the trial period without obligation.
If you purchase a Monthly Kit you will receive every month a shipment containing an assortment of four (4) full size (500ml / 17 fl oz) personal care, home or auto cleaning products of your choice, based on your selection. You may log into your account and customize your kit at any time. If you do not update your selections for a particular month, we will send a pre-built Package of The Month, containing products chosen by All Clean natural, subject to availability.
Subscription Renewal & Cancellation
If you order as part of our monthly kit, your subscription will remain in effect until it is cancelled. We will charge your credit card when we ship your first monthly order. After your initial order, beginning the following month, you will be charged $29.95 plus shipping & handling (and applicable taxes) every four weeks, until you choose to cancel your subscription. You may cancel your subscription at anytime.
To cancel your subscription, please call us at +1 888-877-1293 (Monday – Friday 9am – 5pm MST). Please note: Monthly Subscription Kit cannot be cancelled online, via email, Facebook or other forms of social media.
Billing and Payments:
All Clean Natural uses a third party payment gateway. If your payment method is declined, you will not receive the products you intended to purchase. All Clean Natural does not save, archive or keep your payment information. We are not responsible for any fees, charges or additional duties charged by your bank or credit issuer that apply.
It is the responsibility of the buyer to correctly input the billing and shipping address correctly. If the product is returned to All Clean Natural or does not reach the end user due to an incorrect address, additional shipping fees may apply to resend the package. Once your shipment has left the premise of All Clean Natural the risk of lost or damaged goods is that of the buyer.
All Clean Natural takes pride in our customer satisfaction and strives for continuous improvement. If you are unhappy with your All Clean Natural products we would be happy to refund you. No restocking fee will be incurred, although the shipping costs and any transport fee’s will not be All Clean Natural’s responsibility, and will be that of your own expense. Our money back guarantee program requires your original receipt along with the return form completed and mailed back to us with your product within 30 days of your purchase.
All Clean Natural is not liable for any direct, indirect, or incidental damages resulting from the use of our products. It is the responsibility of the consumer to test the product and ensure that the proper safety measures are taken at all times. All Clean Natural and all of it’s employees and representatives will not be liable for damages, expenses, loss or claims due to the use or inability to use the products, website or information contained on it.